Friday, February 15, 2013

When to Reject Travel Compensation

American Airlines made efforts to keep passengers quiet by offering a couple thousand dollars when their flight to Kingston, Jamaica crashed into the Caribbean Sea in December, 2009. Fast forward to recently, passengers encountered days of living in deplorable conditions on board a Carnival Cruise while the cruise line owner, Micky Arison, was seen laughing and enjoying himself at a Miami Heat game. Mind you, this is Arison's second ship within a couple of years where passengers experienced a nightmare. Yet, he did not utter a single word of sympathy on any of these two occasions. The offer made to passengers is $500 in cash, refund of their cruise fare, and a credit towards another cruise. These companies will try to get off paying as little as they can to affected customers. So, travel consumers should be aware that they do not have to accept any paltry compensation if they are greatly affected while travelling. Seeking legal action should be the first recourse of customers. Avoid being enticed by quick offers from the travel companies since these will not compensate for all the trials encountered and will not provide long term benefits.

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